Forethought

https://forethought.ai/

What it does?

Forethought's SupportGPT™ automates and enhances customer support processes efficiently.

Specialty

Customer Support

Socials

100

DTCetc Score

Brand Tags

Clean

Zero-waste

Asian Owned

Diverse Brand

Emerging Brand

Immigrant Founders

Influencer Approved

Creulty Free

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DTCetc’s Take

Forethought on Twitter

Tweets by Forethought

TL;DR of This AI Tool

Target Audience

E-commerce business owners looking to streamline their customer service processes
SaaS providers seeking to enhance their support processes
FinTech companies looking to improve their customer experience
Customer service managers in any industry seeking to automate and enhance their processes
Tech-savvy individuals interested in utilizing AI technology for customer support.

Features

Automates answers to common questions across any channel
Enriches cases with sentiment and intent, prioritizing and routing based on urgency
Empowers agents with relevant knowledge and suggested responses using generative AI
Measures ROI, identifies and resolves gaps, and tracks performance in real time
Use cases for various industries including e-commerce, SaaS, and FinTech

Pricing

Paid

Pricing Details

See website for more details

Sustainability Score

100

This brand offers products that are on the pricey side.

Quality Score

100

This brand offers products that are on the pricey side.

DTCetc Score

100

This brand offers products that are on the pricey side.

Target Audience

E-commerce business owners looking to streamline their customer service processes
SaaS providers seeking to enhance their support processes
FinTech companies looking to improve their customer experience
Customer service managers in any industry seeking to automate and enhance their processes
Tech-savvy individuals interested in utilizing AI technology for customer support.

Features

Automates answers to common questions across any channel
Enriches cases with sentiment and intent, prioritizing and routing based on urgency
Empowers agents with relevant knowledge and suggested responses using generative AI
Measures ROI, identifies and resolves gaps, and tracks performance in real time
Use cases for various industries including e-commerce, SaaS, and FinTech

Pricing

Paid

Pricing Details

See website for more details

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